Auto Body & Collision Repair FAQs
With over 40 years of experience, King Brothers Collision is the area’s trusted auto body shop in Wayne County, MI. From collision repair to custom paint jobs, we offer the services your vehicle needs after an accident, with quality lifetime results guaranteed. We also serve motorists in Oakland, Livingston, and Washtenaw counties.
Our team is here to help our customers every step of the process. Below is a list of frequently asked questions.
Your Questions About Collision Repair: Answered.
Will you use aftermarket parts or OEM parts to repair my vehicle?
The parts we use for the auto body repair also depend on our Quality Process. If the part your insurance carrier asks us to use does not meet our quality standard, we will indicate what we do not like and have the insurance carrier pay us to use the correct part to repair your vehicle.
Can you fix other unrelated damage while my vehicle is there?
How long is the warranty on the collision repairs & the paint job?
Will you inform me of the repairs being done on my vehicle before you start them?
Will my vehicle be secure at your building while it’s there for collision repairs?
Am I able to keep any old parts from my vehicle?
How long does the payment process work if a third party is paying for my collision repairs?
How long can I expect my vehicle to be at your shop for repairs?
If I receive a check from the insurance company, do I keep it or give it to you?
Do you have rental cars available while my vehicle is being repaired?
Do I need to make an appointment for a collision estimate?
﹣ Chuck B.